SCS Heating and Air Conditioning

"SCS is responsive, cost-effective, and customer oriented. They have become my go-to for any heating and cooling issues for the house. My AC had blown out a year after I had another contractor the previous year come and "repair" the exterior unit. I reached out to a bunch of contractors and many had long lead times (5-10 days before an initial appointment and assessment), and then the additional time to order parts and install. SCS was unique and immediately messaged me back and came over to the house to inspect the issue THE SAME DAY at 8PM! That's some serious customer service. Cory was great, friendly, and responsive. Within 2 minutes of arriving to the house, he had identified the issue and laid out multiple repair options. There was no upselling or forcing to replace the entire exterior unit. We agreed on going the path of least resistance. Cory came back the very next day, installed the part, and had AC blowing cold air again making the house bearable. 2-weeks later, the repair is holding up and the house is nice and cool. His prices are fair and he has superior HVAC knowledge, which gave me the confidence to use SCS. When entering the home, they also put on shoe covers to not track dirt into the house. Post repair, they also performed a quality assurance test, measured temperatures inside the HVAC vents relative to ambient temperature. His invoicing system is also clear and easy making it easy to document for tax time. Highly recommended!"

Chris K.

Arlington, Virginia